global Fulfilment Engine

About This Project

gFE is our outbound fulfilment solution, which gives total visibility throughout the global outbound supply chain network. The gFE technology provides the linkage with logistics partners to enable the fulfilment of customer orders. The solution provides all the necessary signals to the logistics centre for pick, pack and ship instructions as well as providing in-transit merge capability.

The solution provides detailed track and trace capability along with inventory management of multiple delivery centers. Track and Trace functionality means there are consistently defined tracking points with LSP (Logistics Service Providers) validations throughout the entire delivery process. gFE also includes ETA (Estimated Time of Arrival) calculation for customer shipments and electronic proof of delivery for revenue recognition purposes.

The business focus is to achieve the concept of one order, one invoice, one shipment. This provides the best customer experience and minimizes logistics cost. gFE supports partial shipments, special instructions and expedited shipments, as well as order changes and cancellations along with the necessary processes for order reversal/change.

The system provides a properly managed and defined process complete with accountability and visibility throughout the network. Inventory integrity and managed deviations are ensured, whilst integrated merge-hub freight costs are achieved and inventory consumption is properly managed.